Usage Guidelines & Warranty Policy

Usage Guideline of Washing Machines & Dishwasher:

1. Connect main power Supply of the unit directly to GB Socket with earth point.16 A fuses. Line voltage
should be 110 + 10% Never cut or replace the GB plug along with the appliance. Never use multi -plug.
2. Remove Transit lock (Transport safety mechanism) of the washing machine during the installation.
3. Level the appliance with “spirit level” and connect the water Inlet and outlet properly as mentioned in the installation instructions.
4. Run the machine for one cycle without any load.
5. Use Detergent specified for front-loading washing machine (Brand: Persil/Arial green/Tide washing power)
6. Use Detergent, Salt and Rinse-aid-specified for Dishwasher (Brand: finish).
7. Follow proper detergent dosage instruction mentioned in the user manual as well as on the box of detergent supplier.
8. Depending on the usages, run in the high temperature program without any load, by using the recommended cleaners suggested by the manufacture.
9. Use Dishwasher safe/ prof. utensils the Dishwasher.
10. Please use the product according to the user manual for best performance.

Usage Guideline of Cooling (Fridge & Freezer) Appliance

1. Connect the main power Supply of the unit directly to GB Socket with the earth point.16 A fuses. Line voltage should be 110 + 10% Never cut or replace the GB plug along with the appliance. Never use multi –plug.
2. Use voltage stabilizer /volt guard.
3. Align the appliance properly during the installation (slightly titled backward) and switch on the appliance after 3 hours.
4. Keep your refrigerator in well ventilated room. Direct sun light or any other heat wave should be avoided.
5. Do not keep any open food items in the refrigerator, which may cause bad odor.
6. Do not use wet cloths, detergent and chemicals to clean. Use only recommended cleaning materials
suggested by the manufactures.
7. Clean defrosting drainage hole frequency in order to avoid blockage (Direct cool Appliance)
8. Please use the product according to user manual for best performance.

Usage guideline of Cooking Appliance:

1. Connect main power supply of the unit directly to GB socket with earth connection.16 A fuses Line Voltage should be 220+10% Never use multi-plug.
2. Do not use the burners without cooking pot. Don’t heat up the empty pots or pan.
3. The appliances should be used in well ventilated room.
4. The nominal operating gas pressure should be 20 mbar for national gas (G-20) and 30 mbar for liquid petroleum gas (G-30).
5. Do not touch or throw any water on oven gas during operating stage.
6. Please follow the cooking tables. Cooking moods in user manuals.
7. Please use the product according to the user manual for best performance.

Products warranty at a glance

Sl. No. Items Warranty for Household Use Warranty for Commercial Use
1
Refrigetors, Upright Fridge-Freezers, Chest Freezer
3 years Compressor, 1 year parts and 2 years only service
18 months Compressor, 6 months parts and 1 year only service
2
Washing Machines, Dryers, Washer-Dryer, Dishwasher
2 years
1 year
3
Gas Cookers, Hobs, Electric Ovens, compact Ovens, Steam Ovens
2 years
1 year
4
Micro-wave Ovens, Chimney Hoods and all items of Small Appliances
1 year
6 months
5
Air Cooler/Air Conditioner (Split, window, cassatas and ceiling type)
3 years Compressor, 1 year parts and 1 years only service
2 years Compressor, 6 months parts and 6 months only service

EuroHome warranty obligations are limited to the term set forth below:

1. This warranty does not include any replacement of the product or refund of money.
2. Unless maintain the usage guideline of the product. it may be caused damage to your product’s.
3. This warranty is not applicable to:
a) Damage caused by abuse, unreasonable use, mistreatment of negligence.
b) Damage caused by modification or repair made by non-authorized service personal.
c) Damaged caused due to voltage fluctuation.
d) Damaged/Failure of product due to rat, cook roach, insects attack. Etc.
e) Fragile parts and bulb.

Note: Please provide the cash memo and warranty card to the authorized service center/showroom/salesperson for service.

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EuroHome service team will provide recommendations for products that meet a customer's specific needs and wants and offering guidance on product selection.

Our customer service team will provide information on warranty coverage, arranging for repairs under warranty, and helping customers with repair-related questions and issues.

We can help you place an order online, or assisting with return processes. A representative can provide information on product availability, shipping and delivery times, return policies, and more. The goal is to make the ordering and return process as smooth and convenient as possible for Bosch customers.

Resolving customer complaints related to our products or services. Our customer service team will listen to the customer's issue, gather necessary information, and work to find a resolution.

Helping customers resolve any other technical difficulties they may be facing. EuroHome's sales & customer service representatives are trained to diagnose and solve a variety of technical issues.

Our customer sales & service team can provide assistance by answering product questions and providing information to you. This may include information on productspecifications, features, usage, compatibility, and more.