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Documentation:

1. We suggest, you need to keep all documents (Invoice, Warranty card, Delivery Challan, Money receipt) to claim warranty, otherwise we’ll not able to do so.
2. You are welcome to send a mail to us for any kind of feedback. ( info@eurohomebd.com )
3. We maintain a record of all our existing and potential customers’ database. The customer database stores information like personal details, buying habits, last interaction with the firm, contact information etc. Such databases help us to understand our customers’ buying pattern which is used to design products and decide on prices.

Usage Guideline of Washing Machines & Dishwashers:

1. Connect main power Supply of the unit directly to GB Socket with earth point. 16A fuses. Line voltage should be 110 + 10% Never cut or replace the GB plug along with appliance. Never use multi -plug.
2. Remove Transit lock (Transport safety mechanism) of the washing machine during the installation.
3. Level the appliance with “spirit level” and connect the water Inlet and outlet properly as mentioned in the installation instruction.
4. Run the machine for one cycle without any load.
5. Use Detergent specified for front-loading washing machine (Brand: Persil/Arial green washing power)
6. Use Detergent, Salt and Rinse-aid-specified for Dishwasher (Brand: finish).
7. Follow proper detergent dosage instruction mentioned in the user manual as well as on the box of detergent supplier.
8. Depending on the usages, run in the high temperature program without any load, by using the recommended cleaners suggested by the manufacture.
9. Use Dishwasher safe/proof. utensils the Dishwasher.
10. Please use the product according to the user manual for best performance.

        Usage Guideline of Cooling (Fridge & Freezer) Appliance: 

1. Connect main power Supply of the unit directly to GB Socket with earth point. 16 A fuses. Line voltage should be 110 + 10% Never cut or replace the GB plug along with appliance. Never use multi –plug.
2. Use voltage stabilizer/volt guard.
3. Align the appliance properly during the installation (slightly tilted backward) and switch on the appliance after 3 hours.
4. Keep your refrigerator in well ventilated room. Direct sun light or any other heat wave should be avoided.
5. Do not keep any open food items in the refrigerator, which may cause bad odor.
6. Do not use wet cloths, detergent and chemicals to clean. Use only recommended cleaning materials suggested by the manufacturers and distributors.
7. Clean defrosting drainage hole frequency in order to avoid blockage (Direct cool Appliance)
8. Please use the product according to user manual for best performance.

 Usage guideline of Cooking Appliance: 

1. Connect main power supply of the unit directly to GB socket with earth connection. 16 A fuses. Line Voltage should be 220+10% Never use multi-plug.
2. Do not use the burners without cooking pot. Don’t heat up the empty pots or pan.
3. The appliances should be used in well ventilated room.
4. The nominal operating gas pressure should be 20 mbar for national gas (G-20) and 30 mbar for liquid petroleum gas (G-30).
5. Do not touch or throw any water on oven gas during operating stage.
6. Please follow the cooking tables. Cooking moods in user manuals.
7. Please use the product according to the user manual for best performance.